Privacy Policy
Last updated: January 30th, 2026
Exterior Authority (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us, including via SMS text messaging.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Business name
- Any information you submit through contact forms, booking forms, or direct communications
We may also automatically collect certain information when you visit our website, such as:
- IP address
- Browser type
- Pages visited
- Time and date of visits
This information is used for analytics and to improve our website and services.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Schedule and confirm appointments or calls
- Provide marketing services and information you request
- Send follow-up communications related to your inquiry
- Improve our website, services, and customer experience
- Comply with legal and regulatory requirements
We do not use your information for unsolicited communications.
3. SMS Communications
If you provide your mobile phone number, Exterior Authority may send you SMS text messages related to your inquiry, appointment scheduling, reminders, follow-ups, or requested information.
- Message frequency may vary
- Message and data rates may apply
- You may opt out at any time by replying STOP
- You may request help by replying HELP
We do not sell, rent, or share mobile phone numbers with third parties for marketing purposes.
4. How We Share Your Information
We may share your information only in the following situations:
- With service providers who assist us in operating our business (such as CRM, phone, or scheduling tools)
- To comply with legal obligations, court orders, or lawful requests
- To protect our rights, safety, or property
We do not sell or trade your personal information.
5. Cookies and Tracking Technologies
We may use cookies, tracking pixels, and similar technologies to collect and store information when you visit our website. These technologies help us understand how visitors interact with our site, improve performance, and deliver relevant advertising.
The technologies we use may include:
- Google Analytics – to analyze website traffic and user behavior
- Google Tag Manager – to manage website tags and tracking scripts
- Meta Pixel and Meta Datasets – to measure advertising performance and deliver relevant ads on Meta platforms (such as Facebook and Instagram)
These tools may collect information such as your IP address, device information, pages visited, and actions taken on our website.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Advertising and Remarketing
We may use third-party advertising platforms, including Meta (Facebook and Instagram) and Google, to display ads to individuals who have previously visited our website or interacted with our content.
These advertising partners may use cookies or similar technologies to show ads that are relevant to your interests. We do not sell or share your personal information for third-party marketing purposes.
You may opt out of interest-based advertising by visiting:
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of certain communications
To exercise these rights, please contact us using the information below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Exterior Authority
Email: info@exteriorauthority.com
Phone: +1 403 768 3074
Website: https://exteriorauthority.com